Double restart and Failed SCCM installer: 0x40010004(1073807364)

  • 1 year ago
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The error code 0x40010004 (1073807364) indicates a failed SCCM (System Center Configuration Manager) installer. Here are a few suggestions to troubleshoot this issue:

  1. Check System Requirements: Ensure that the target system meets the minimum requirements for installing SCCM. Verify the operating system version, available disk space, and other prerequisites specified by Microsoft.

  2. Verify Administrative Rights: Make sure you are running the SCCM installer with administrative privileges. Right-click on the installer executable and select "Run as administrator" to ensure elevated permissions.

  3. Check Installation Media: Ensure that the installation media (ISO file, DVD, or downloaded package) is not corrupted or incomplete. If possible, try re-downloading the installer or using an alternative source.

  4. Review Log Files: SCCM installation generates log files that provide detailed information about the installation process and any encountered errors. Locate the installation log files and review them for specific error messages or warnings. The primary log file is typically named "ConfigMgrSetup.log" and can be found in the installation directory or under "%TEMP%\ConfigMgrSetup.log". Additionally, check the Event Viewer for any related error messages.

  5. Disable Antivirus/Firewall: Temporarily disable any antivirus or firewall software on the target system during the installation process. These security tools might interfere with the installation process and cause failures.

  6. Retry the Installation: If the SCCM installation fails, you can try rerunning the installation after performing the necessary troubleshooting steps. Reboot the system before retrying to ensure a clean state.

  7. Seek Microsoft Support: If the issue persists and you are unable to resolve it, it's recommended to contact Microsoft Support or consult the SCCM community for further assistance. Provide them with the specific error code and relevant log files for a more accurate diagnosis.

Keep in mind that troubleshooting SCCM installation issues can be complex, and the recommended steps may vary based on your specific environment and scenario.