GPO for "Delete profiles older than..." Not working properly

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If the Group Policy Object (GPO) for "Delete profiles older than..." is not working properly, you can troubleshoot the issue using the following steps:

  1. Verify GPO Configuration:

    • Ensure that the GPO is correctly configured with the desired settings.
    • Double-check the GPO settings related to deleting user profiles, such as the "Delete user profiles older than" value and any additional options or filters.
    • Ensure that the GPO is linked to the appropriate organizational unit (OU) containing the target user accounts.

  2. Confirm GPO Scope and Application:

    • Ensure that the GPO is being applied to the targeted user accounts and computer objects.
    • Verify that the GPO is applied to the correct OU and that inheritance is not blocked or overridden by other GPOs.
    • Check the Group Policy modeling or Group Policy results to confirm that the GPO is being applied as expected.

  3. Review Event Logs and Error Messages:

    • Check the Event Viewer on the affected computers for any related error messages or warnings that may provide insight into the issue.
    • Look for event IDs related to Group Policy processing, profile deletion, or any other relevant events.

  4. Test GPO on a Subset of Users:

    • If possible, create a test OU or select a subset of user accounts to apply the GPO to for testing purposes.
    • Apply the GPO to this limited group and monitor the results to see if the profile deletion behavior is working correctly.
    • This can help isolate any issues specific to certain user accounts or machines.

  5. Check Permissions:

    • Ensure that the user accounts or groups affected by the GPO have the necessary permissions to delete user profiles.
    • Verify that the accounts have appropriate permissions on the target file system locations where user profiles are stored.
    • Consider checking both the NTFS permissions and any additional permissions required by applications or services that may be accessing user profiles.

  6. Test Profile Deletion Manually:

    • Try manually deleting a user profile that meets the criteria specified in the GPO.
    • This can help determine if the issue is specific to the GPO or if there are underlying issues with the profile deletion process on the affected machines.

If the issue persists after troubleshooting, consider reaching out to your system administrator, IT support, or Microsoft support for further assistance in diagnosing and resolving the problem with the GPO for deleting user profiles.