- 1 year ago
Windows Update Agent says "You're up to date" when providing an uninstalled update via MUv6 protocol
If the Windows Update Agent (WUA) is reporting "You're up to date" even when you provide an uninstalled update via the MUv6 protocol, it could be due to several reasons. Here are some possible explanations and troubleshooting steps:
Update Compatibility:
Ensure that the update you are trying to install is compatible with your specific version of Windows and meets any prerequisites. Some updates may have specific requirements or dependencies that need to be met before they can be installed.Update Classification and Filtering:
Confirm that the update you are providing is classified and filtered correctly. Windows Update uses filters to determine which updates are applicable to a specific system. Check that the update is targeted for the correct Windows version, architecture (32-bit or 64-bit), and any other applicable criteria.Update Metadata and Catalog Files:
Verify that the update metadata and catalog files are correctly generated and available to the Windows Update Agent. These files provide the necessary information about the update, such as its version, applicability, and installation instructions.Windows Update Service:
Restart the Windows Update Service to refresh its state and ensure it is properly functioning. Open the Services management console (services.msc), locate the "Windows Update" service, and restart it.Windows Update Troubleshooter:
Run the built-in Windows Update Troubleshooter, which can help identify and resolve common Windows Update issues. Open the Windows Settings, go to "Update & Security," select "Troubleshoot," and run the "Windows Update" troubleshooter.Clear Windows Update Cache:
Clear the Windows Update cache to eliminate any potential conflicts or corruption. Open a command prompt with administrative privileges and run the following commands:arduinonet stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
del %windir%\SoftwareDistribution\*.* /s /q
del %windir%\system32\catroot2\*.* /s /q
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
These commands stop the required services, delete the contents of the SoftwareDistribution and catroot2 folders (which hold Windows Update data), and then start the services again.
Windows Update Agent Reset:
If the issue persists, you can try resetting the Windows Update Agent components. Microsoft provides a script called "Reset Windows Update Agent" that automates the process. You can download the script from the Microsoft website and follow the instructions provided.
If the problem still persists after attempting these troubleshooting steps, it may be necessary to contact Microsoft Support or refer to their official documentation for further assistance.